Privacy Policy
Last Updated: August 12, 2026
G-Lab Skincare respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, purchase our products, download educational resources, join our email list, or interact with G-Lab Skincare or G-Lab Skin Institute.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Your name
Email address
Contact information
Information submitted through forms on our website or advertising platforms
Information related to purchases or inquiries
Communications you send to us
We may also automatically collect limited technical information when you visit our website, such as browser type, device information, IP address, website activity, and referral information through website analytics, cookies, pixels, and similar technologies.
How We Use Your Information
We may use your information to:
Deliver requested resources, including guides, downloads, and educational materials
Communicate with you about G-Lab Skin Institute courses, educational opportunities, products, services, and updates
Process and manage purchases
Respond to questions or inquiries
Improve our website, educational resources, products, advertising, and user experience
Measure the effectiveness of our marketing and advertising
Maintain the security and operation of our website
Meet applicable legal and regulatory requirements
Where required, we obtain consent before sending commercial electronic communications. You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
Email Marketing
If you subscribe to our mailing list, request a free resource, or otherwise consent to receive communications, we may send you educational content, course information, product updates, promotions, and other communications from G-Lab Skincare and G-Lab Skin Institute.
You can unsubscribe at any time by clicking the unsubscribe link in any marketing email.
Advertising and Analytics
We may use third-party services, including Meta platforms such as Facebook and Instagram, as well as website analytics and email marketing providers, to help us understand website activity, deliver advertising, and measure the effectiveness of our marketing.
These services may use cookies, pixels, or similar technologies and may process certain information according to their own privacy policies.
How We Share Information
We do not sell your personal information.
We may share information with trusted service providers that help us operate our business, such as website hosting, ecommerce, email marketing, analytics, payment processing, and advertising providers.
These providers may only receive information reasonably necessary to provide their services.
We may also disclose information when required by law or when reasonably necessary to protect our legal rights.
Data Storage and Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, disclosure, loss, or misuse.
Some service providers we use may process or store information outside Canada. As a result, personal information may be subject to the laws of the jurisdiction in which it is processed or stored.
Retention of Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide our services, or to meet applicable legal and business requirements.
Your Privacy Choices
Depending on applicable law, you may request access to or correction of personal information we hold about you. You may also withdraw consent to certain uses of your personal information, subject to legal or contractual restrictions.
You may unsubscribe from marketing communications at any time.
Cookies and Similar Technologies
Our website and third-party service providers may use cookies, pixels, and similar technologies to operate the website, understand how visitors use it, and measure or improve advertising.
Your browser may allow you to control or disable certain cookies.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies separately.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, how your personal information is handled, or would like to make a privacy-related request, please contact:
G-Lab Skincare
Peterborough, Ontario, Canada
Email:admin@g-labskincare.ca